We've developed these store policies to ensure all orders are handled efficiently and effectively. If you have a problem with your order or need to return an item, please be sure to read below then Contact Us for follow-up.
We appreciate your business - buy with confidence!
- Atlantic British Customer Service
When you shop with Atlantic British, you can expect quality and value. Our goal is to offer you a fair and competitive price on all parts and accessories for your MINI Cooper and we'll gladly match a price to ensure we're offering you the best deal possible. Please see our complete Price Match Policy for details.
Atlantic British Ltd. guarantees all products we sell against defects for 1 year from purchase date. We offer a full refund or exchange up to 30 days from date of purchase, provided all the return conditions below are met (see Returning A Product & Damaged Shipments section.) All products are subject to the manufacturer's warranty for workmanship and material. Labor is not included. Failure of a product due to misuse, incorrect installation or failure of related parts is not covered by warranty and is not the liability of Atlantic British Ltd.
Monday - Friday 8am-6pm, Eastern Time.
We accept VISA, MasterCard, American Express and Discover/Novus credit card payments for payment on orders placed on this website. We also offer PayPal checkout, including financed payment options via PayPal Credit
Our website uses full secure-socket-layer data encryption (SSL) with modern TLS browser support required when handling customer and financial information during ordering. Buy with confidence.
All prices for MINI Cooper parts and accessories are in U.S. dollars. All transactions must be completed in U.S. dollars.
New York State and California Residents: state and local sales tax will be added to your total at the time your order is processed.
We may have to contact you with questions about your order, therefore, it is very important that we have your correct daytime telephone number and email address. If we have a question, and are unable to contact you, your order may be held until you contact us.
If You Wish To Order MINI Cooper Parts From Outside The U.S.A. ...
We fulfill requests from all over the world for MINI Cooper parts and accessories. While some items may not be available for International Shipment due to size, weight restrictions or cost effectiveness, we do our best to honor every order we can.
Please follow these instructions for the fastest and most efficient shipment of your MINI Cooper parts and accessories:
Due to the complexities of shipping internationally (customs, duties/tariffs, etc.), we do not process international orders from this website. Please build your cart on the website and you will find an International Orders link on your cart page in the shipping quote section. Click that link, complete the form as directed and submit. Your cart will automatically be emailed to us and we'll respond to you shortly with a quote to ship the order to your international location. Alternatively, you can call 518-664-6641 in North America or 00 (1) 518-664-6641 outside North America to request your international quote via phone.
Shipment of back-ordered MINI Cooper parts or accessories will be automatic if it is received in our warehouse within 30 days. If this is acceptable, you need do nothing. However, if you would like to cancel, please notify our customer service department at 800-533-2210.
Should receipt of the back-ordered item exceed 30 days, you will be contacted prior to shipment.
Atlantic British offers timely shipping from all major shipping carriers at competitive rates, including UPS, FedEx and the US Postal Service.
Click Here for complete shipping information and delivery estimate maps.
A Merchandise Return Form must accompany all returns. This form was included in the original shipment. If you need to print a new form, please click on the above link. Note: to view this PDF document, you need Adobe Acrobat Reader. Get Acrobat Reader for FREE here:
Note: Returns are only accepted at our Clifton Park, NY Headquarters. That address is:
Atlantic British Ltd.
6 Enterprise Avenue
Clifton Park, NY 12065
Absolutely NO returns are accepted at our Simi Valley, CA facility unless pre-approved by Customer Service.
Atlantic British takes great care in packing orders properly. However, on occasion, packages can be damaged during shipping.
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