We have additional staff out this morning and more in quarantine as we try our best to deal with this challenging omicron wave of Covid.
We wish all affected team members a speedy recovery.
We are operating on a skeleton staff at this point. The normal turnaround times, communication, and follow-up we expect to deliver (and you've come to expect from us) is a SIGNIFICANT CHALLENGE for us right now.
As we get more healthy team members back, we expect that to change for the better, of course.
Thanks again for your patience and understanding.
- Atlantic British Customer Service
Like many businesses, we are feeling the impact of the latest Covid omicron wave.
We have a number team members out currently and wish them a speedy recovery.
The staff shortages have left us a bit thin and we ask for your patience as we address these challenges.
Thanks for your understanding and patience.
- Atlantic British Customer Service
We're in this together!
As the nature of the ongoing Covid-19 pandemic changes, we remain committed to the health and safety of our employees and customers.
We're also committed to ensuring you get the quality parts you need in these difficult times
We remain open, taking orders online and via phone, and processing and shipping orders quickly and efficiently from our Clifton Park, NY and Simi Valley, CA distribution centers.
If you want to pick-up an order at one of locations, we've shifted our process to a curbside pickup model to encourage social distancing.
What does that mean? Please follow these basic steps:
Our on-site staff remains limited to essential operational team members only, with many working remotely from home to follow the social distancing guidance provided by health officials.
We do not expect any delays with order processing or shipping and we are ready to continue to serve you.
Feel free to reach out and speak with one customer service or sales reps if we can assist you in any way.
Thanks for you continued business. Stay safe and healthy.
- Atlantic British Customer Service
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